The 12 Tone Music, LLC Reutrn Policy

Holiday Return Policy

Items shipped by Amazon.com between November 1, 2015 and December 31, 2015, may be returned until January 31, 2016, for a full refund, subject to our other return guidelines listed below. Items shipped from sellers other than Amazon.com are subject to this same holiday return policy unless otherwise stated in the seller's individual Return Policy. For more details on policies for items not shipped by Amazon.com, see Seller Returns Policies below.

Amazon.com Return Policy

Items shipped from Amazon.com, including Warehouse Deals, can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

Seller Return Policy

When you order from a seller that fulfills and ships its own inventory (also called a third party seller), your return will be sent back to the seller instead of Amazon.com. While most sellers offer a returns policy equivalent to Amazon.com's, some seller returns policies may vary. You can view the Seller's return policy before you purchase an item by viewing the Returns and Refunds Policy section of the Seller's profile page. Once you've ordered, you can select your order in the Online Returns Center, to view the seller's return policy. Third party sellers must either provide a return address within the United States or pay for return shipping to an international address. If a seller does not provide a return address in the United States or free return shipping to an international address, you may file an A-to-z Guarantee claim to seek help with your return. If the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. Items valued at over $75 must be returned to the seller with a trackable shipping service. For items below $75, we suggest USPS delivery confirmation service. If a package doesn't arrive and you don't use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you under the A-to-Z Guarantee.
Note: If the seller's listing is eligible for Amazon Prime, it will be subject to the same return policies as items fulfilled by Amazon.com that are outlined on this page.